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Rules for conducting exchange transactions


  1. General

1.1. This Agreement establishes the features of the provision of exchange services by the Online Service.

1.2. Online service is understood as an Internet resource for exchanging virtual money & ndash;

1.3. The Users are individuals and organizations (s) who have agreed to cooperate with the Online Service.

1.4. When referred to in general terms, the User and the Online Resource are called Parties.

1.5. The parties agree that this electronic Agreement has equal force with the written agreement and is intended to settle their relationship in the process of consuming exchange services.

1.6. The Agreement is considered a public offer, the acceptance of which takes place by the User filling out an application for receiving the services provided by the Online Service. The application is submitted through the web resource.


  1. Subject of the Agreement

2.1. The online resource & nbsp; provides services, the list of which is specified in clause 4 of the Agreement, but the User is obliged to follow the standards set forth in clause 9. "Procedure for performing exchange transactions". Services are rendered in the manner determined by the Regulations, the provisions of which are spelled out in clause 5 of the Agreement.

2.2. The user who performed the exchange operation must pay for it.


  1. Mutual obligations of the Parties

3.1. The online service assumes the following obligations:

3.1.1. Ensure the conversion of electronic money in the directions established by the service on the site, and at the same time adhere to the standards established by this Agreement.

3.1.2. Provide informational and technical support to Users in the course of their consumption of the services provided by the Online Service.

3.1.3. Guarantee the confidentiality of information regarding the performance of exchange transactions (personal information of clients, the time of the transaction, the amount) and transfer them to the Users who made the corresponding payments. If a confidential payment system took part in the exchange process, then such an operation receives the status of `` confidential "" and is not subject to further disclosure.

3.1.4. Restrict access of unauthorized persons to the data on the payment.

3.1.5. Provide the User with discounts in the manner prescribed by the Agreement.

3.1.6. Ensure the transfer of funds to the account of the User or a third party no later than 24 hours after the receipt of the complaint in the situations listed in clauses 3.2.5, 5.4 & mdash; 5.6 of the Agreement.

3.1.7. & nbsp; Keep secret and not disclose information on exchange operations, as well as personal data of the User of the Internet service to third parties, except for the following situations:
- by a legal decision of the court at the location of the Internet owner -service;
- at the legal request of the competent authorities at the location of the owner of the Internet service;
- at the request of the administration of one of the payment systems, namely Perfect Money, OKPAY, Payeer, Qiwi, Yandex. Money and others.

3.2. The user assumes the following obligations:

3.2.1. Provide the Online Service with the most accurate information to ensure a prompt exchange.

3.2.2. Provide true details of your email address.

3.2.3. Create opportunities to receive notifications from the system by email. Provide access to the network using a computer or other device. Install anti-virus programs so that the connection to the Online Resource is as secure as possible.

3.2.4. Comply with the requirements of this Agreement.

3.2.5. Notify the administration of the resource if funds were not fully or partially credited to the recipient"s account. And also about all situations when the circumstances specified in clauses 5.4 - 5.6 of this Agreement took place. The notification should be sent to the administration no later than a month after the occurrence of the relevant incident. Failure to comply with this requirement will result in the transfer of the disputed amounts to the account of the Online Service.

3.2.6. Comply with the laws of your country of residence and citizenship.

3.2.7. Do not violate the requirements of regulatory enactments that establish the features of online exchange.

3.2.8. Provide all the necessary data and go through the identity verification procedure at any time at the request of the Online Service Administration in accordance with clause 10 of this Agreement.


3.3. Rights of the online service :

3.3.1. Stop the service temporarily to troubleshoot and upgrade.

3.3.2. Stop the transaction if there is a request from the competent authorities, partners, or the User"s complaint about fraudulent actions. The exchange stops for the time it takes to clear up the situation.

3.3.3. Establish a system of discounts for exchange operations at your own discretion. The discount on the exchange is not taken into account if the exchange service does not receive profit on the application, i.e. the exchange percentage is negative or equal to 0.

3.3.4. Set and change the commission for the exchange.

3.3.5. Restrict a potential User in access to their services without explaining the reasons for the refusal.

3.3.6. If an error is made in the exchange process, the Online Service has the right to demand from the User confirmation of the completed operation by means of communication, e-mail, a screenshot of a virtual wallet.

3.3.7. Interrupt a conversation with a User who behaves inappropriately or restricts employees in obtaining the data necessary to resolve his issue.

3.3.8. Block the execution of a payment in the cases provided for in cl. 5.4 & mdash; 5.6 of this Agreement or the Regulations.

3.3.9. Block the transfer, block the account and do not return the funds until the User is fully identified in accordance with clause 10 of this Agreement.

3.4. & nbsp; The security service of the service has the right to freeze the client"s application if he received illegal enrichment in any way in this or a third-party exchange service and is on the list of debtors, until the reasons and compensation for losses incurred by exchangers from this user are clarified.

3.5. The exchange service reserves the right to revise the terms & nbsp; reward in the referral program.

3.6. Referral rewards are not credited if the exchange service makes a profit of less than 0.6%.

3.7. Referral charges can be withdrawn if the invitee has 5 or more referrals. Also, each of the 5 & nbsp; referrals must have at least one successful application.

3.8. & nbsp; The online service has the right to suspend the operation in case of revealing the purpose of making a profit by the client based on the difference in exchange rates. & Nbsp; In this case, the application is blocked until the administration of the service clarifies the circumstances.

3.9. The service has the right to recalculate the rate fixed by the application in the event of:
- a long delay in the receipt of funds from the client to the service, due to a delay on the part of a third-party service.
- the client indicated the minimum commission for the transfer per transaction, which led to a long delay in the receipt of funds to the service account.

  1. Services provided.

4.1. conducts electronic money exchange operations of such payment systems as Bitcoin , Perfect Money , OKPAY , Yandex.Money , Payeer , Qiwi. Banks, the list of which is available on the website, take part in making payments;

4.2. The online service does not have the authority to check whether the User has rights to funds that are involved in the exchange.


  1. Regulations for performing exchange operations.

5.1. The exchange begins upon the transfer of money from the User.

5.2. The exchange is considered complete after the money is transferred to the details provided by the Client.

5.3. The user does not have the right to cancel the operation after it has already started or demand a refund of the funds transferred for exchange.

5.4. If the User has transferred an amount, the value of which does not coincide with the details indicated when registering the exchange, then the Online Service has the right to stop the operation. Upon the request of the User in the manner of clause 3.2.5, the Online Service exchanges the actually transferred amount, taking into account the rate that is current at the time of the transaction start.

5.5. If an incorrect account is specified, the exchange is not performed. The money is returned to the User at his request on the basis of clause 3.2.5. At the same time, commissions are charged, as well as a penalty & ndash; 2% & nbsp; of the transfer amount.

5.6. If the User has made an adjustment to the payment amount or made a payment from someone else"s account, then the Online Service has the right to block such a payment. Refunds are made at the request of the User on the basis of clause 3.2.5. But the User is charged a commission and a penalty of 1%.

5.7. If the user of the exchanger conducts an exchange in the direction of the Bitcoin cryptocurrency, i.e. & nbsp; changes any of the ones presented in the service to Bitcoin, then & nbsp; should be borne in mind that transactions on the Bitcoin network take from 15 minutes to several days. This is in no way dependent on the exchanger and it cannot influence the situation or speed up the processing of the transaction. & Nbsp;

5.8 Receipts of funds in the direction of Visa / Master Card can be up to 5 (five) banking days. & nbsp;

5.9 The client undertakes to pay for the application within 15 minutes, otherwise the application may be deleted or recalculated at the current rate.


  1. Responsibilities of the Parties and guarantees of the Online Service

6.1. Resource-exchanger Baksman & nbsp; does not bear any legal responsibility for the consequences of improper use of the service or for errors made by the User while filling out the application for the exchange of virtual currency. Payment cancellation is not carried out even if the money was sent to the wrong account.

6.2. The online service does not pay for damage resulting from the loss of performance of the equipment as a whole or of its individual parts that are used by the User in the course of the exchange.

6.3. The online service is not responsible for payment delays or inaccuracies in its process that have arisen as a result of the actions of banks or payment systems. The exchanger is not responsible for subsequent, after the exchange operation, possible blocking of bank cards and accounts of the user"s payment systems.

6.4. is not responsible for the costs and losses of the User incurred as a result of erroneous representations of the latter regarding tariffs, profitability of exchange or other subjective issues.

6.5. The online service does not compensate for the costs caused by delays or errors in the exchange process.

6.6. The user confirms that there are legal grounds for disposing of the funds involved in the exchange.

6.7. All losses of third parties arising from the use of the resources of the Online Service by the User are compensated by the latter in full, due to the return and deduction from future applications.


  1. Procedure for changing working conditions

7.1. The administration has the right to make changes or additions to this Agreement at any time. They acquire force and take effect after they are published on the resource.


  1. Unforeseen circumstances

8.1. In the event of insurmountable circumstances, the Parties are released from liability for non-fulfillment or untimely fulfillment of the terms of this Agreement. Irresistible circumstances are understood as war, terrorist attack, fire, flood, riots, hacker infiltration, acts of local authorities. They also include power outages and lack of access to networks, including the Internet and communication services.


  1. Procedure for performing exchange operations

    9.1. The online service cannot be used to conduct illegal transactions. The user agrees to be held liable for an attempt to exchange dubious funds, in accordance with the rules of the state within which the violation was committed.

    9.2. If the illegality of the payment is proven, then the Online Service has the right to provide information about this at the request of law enforcement agencies, the payment system or the injured party.

    9.3. To make an exchange, the User must withdraw the corresponding number of electronic money from his virtual wallet. At the same time, he is personally responsible for the existence of legal grounds for crediting money to the wallet, since verifying the legality of this operation is not within the competence of the Online Service.

    9.4. Making a bank transfer is possible within the Internet banking of the payment system. If the application was processed through a bank operator or ATM, the money will be returned to the User no later than 24 hours. When transferring to a Sberbank card, the User must pay 1% of the payment amount. The funds are returned solely upon the fact that the security service determines the sender of the transfer. & Nbsp;

    9.5. The online service is not responsible for payments made with the consent of the User by third parties.

    9.6. The user accepts the Agreement in full by activating the "I agree with the exchange rules" button.

  2. Confirmation of personal data

10.1. To confirm the identity, the Online Service Administration has the right to request, but is not limited to, the following data:

  • Last name, first name and patronymic of the User.
  • Full passport data.
  • Information about citizenship and / or dual citizenship.
  • Any data about the date and place of birth of the User.
  • Any data about the place of registration and / or residence of the User.
  • Photos of passport, ID-card, passport, driver"s license.
  • Own photos of the user with an identity document (passport) in hand.
  • Any receipts for payment of utilities with the data of the User and his place of residence.
  • Any other data that the Online Service Administration deems necessary for full identification of the person.

10.2. The collection, processing and storage of all data received during the passage of the identity verification procedure by the Online Service will be carried out in accordance with the Privacy Policy .

10.3. The online service will use all the information received about the User during the identity verification procedure, but not limited to these data, to monitor financial transactions and prevent violations of laws in the field of money laundering and terrorist financing.

10.4. The User gives his consent to the Online Service to record, process and store all data about the User"s activity and his personal data during the entire period of using the Service by the User, as well as after deleting the account within 5 years.

10.5. The User gives his consent to the Online Service to conduct any research that the Online Service deems necessary for conducting, as well as to involve third parties to achieve the research goals. This consent is given once and applies to an unlimited number of studies during the entire period of data storage in accordance with clause 10.4. present agreement.

10.6. The user gives his consent to the Online Service to conduct investigations and at the same time use his personal data, data on transactions and / or any other data associated with him, to prevent crimes, violations of the law, prevent processes that contribute to money laundering and terrorist financing.

10.7. After the User provides the data to the Online Service by entering them into special fields during registration and / or going through the personal identification procedure, the User is solely responsible for their relevance. In cases where the Administration of the Online Service cannot contact the User using the specified contact information for a long time (more than 72 hours), the Administration of the Online Service has the right to block the account and all funds on it until a response from the User is received.

10.8. To carry out the personal identification procedure (KYC), the User gives his consent to the Online Service to attract specialized services (third party).

10.9 The User agrees to check all transactions carried out on the Online Service. Wallet addresses of all transactions will be automatically AML-checked for involvement in such concepts as:

  • Darknet Service
  • Illegal Service
  • Mixing Service
  • Darknet Marketplace
  • Scam
  • Fraudulent Exchange
  • Stolen Coins
  • Ransom

If a connection is identified, the User will need to go through the procedure for confirming personal data. Only after passing the procedure, the transferred funds will be returned to the User, but taking into account the commissions spent on the transfer.


  1. Risks associated with the use of cryptocurrencies

11.1 Any transactions with cryptocurrencies qualify as investments with a high level of risk. When carrying out any operations, the user must ensure that he has sufficient knowledge and is fully aware of all possible risks.

Cryptocurrency trading involves significant risks. The main difference from fiat currencies is that its exchange rate and emission are not supported by any government or central bank that can increase the market value and availability for purchase / sale. An electronic currency poses a risk of possible depreciation in the event of a loss of user confidence in it, which can be undermined by the actions of its creators, changes in software support, the emergence of alternative currencies as a result of a fork, restrictions and bans on cryptocurrencies introduced by various states. In addition, the credibility of the currency, and hence the value, may decrease due to systemic technical problems and hackers. Given this, there is a high risk and possibility of losing all the funds invested in it when trading cryptocurrency.

The administration of the site is not responsible for ensuring the trading rate, for financial losses incurred by users, as well as for any other actions performed by the user on this or another site.